Return & Refund Policy

Our products are made to order, so we do not accept returns or exchanges for customers who order the wrong size, change their mind, or no longer want the item.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

When contacting us, please include your order number and clear photos showing the issue. This helps us review the problem and determine the best resolution.

If the issue is confirmed to be a manufacturing defect, damage during delivery, or an incorrect item, we will work with you to provide an appropriate replacement or other resolution.

Items that are damaged through normal wear and tear, improper care, or customer misuse are not eligible for replacement.

Wrong Size

Please carefully review the size information before placing your order. We are unable to accept returns or exchanges because of an incorrect size selection.

Order Cancellations

Because our products are made to order, orders may not be able to be canceled once production has begun.

If you need to request a cancellation, contact us as soon as possible after placing your order. We will let you know whether the order can still be canceled.

Contact Us

If you have a problem with your order, please use the Contact Us page on our website and include your order number and details about the issue.

Customer satisfaction is important to us, and we will do our best to resolve eligible order issues fairly and promptly.